Returns & Exchanges

At VAVA STORE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply follow our streamlined process to ensure your fashion finds are perfect for your wardrobe.

Return Process

• 1.
  Initiate Your Request

  Log into your VAVA STORE account and select the items you wish to return from your order history to generate a return authorization.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.